T & C


24 and 48 hour services – TERMS of Service

We use Royal Mail for our 24 and 48 hour services and conform to there terms of service

24 is Royal Mail original first class service
48 is Royal Mail original second class service

24 and 48 are not signed for services unless this is purchased seperately

All 24 and 48 services have proof of shipping

Parcels are only tracked if this service is purchased

Parcels sent 24 or 48 can only be compensated if they are lost when they ARE  Tracked up to £50

Parcels sent 24 or 48 NOT Tracked cannot be compensated if they are lost

Delivery times are not guaranteed for 24 or 48


Prohibited items

We conform to the strict policy of Royal Mails Prohibited items
Please refer to this document listing ALL prohibited items as we cannot and will not ship anything that is listed

Please view Prohibited Item Page


24 and 48 Sizes

Large letters

  • Dimensions – 353mm x 250mm
  • Maximum Thickness – 25mm
  • Maximum Weight – 750g

Parcels or Packets

  • Dimensions – 610mm x 460mm x460mm
  • Maximum Weight – 20kg (we recommend that above 1kg to use our courier service)